We specialise in helping you reclaim your money from retailers. Whether you're buying electronics, clothing, furniture, or more — enjoy discounts of up to 80%.
Follow these simple steps to get your order and refund smoothly.
Reach out to us on Telegram for recommendations on any store you want and place your order. We guarantee a prompt response without any wait!
Place your order on the website of choice and await the delivery of your product.
Once you've received the items, send us the login details so we can initiate your refund. You'll receive a confirmation via email soon thereafter!
Once the refund has been approved, you will need to cover the refund fee and leave your feedback to us.
Let us handle the sourcing so you can earn passively.
Get In Touch With UsLast updated: August 30, 2025
Message JoeSupport before placing your order to check for potential issues.
Yes, new customers may need to pay a fully refundable deposit per order. This deposit is returned if the refund fails and is deducted from the final fee owed.
The minimum fee is £150 (All stores except Amazon) and £200 (For Amazon) unless explicitly stated otherwise.
Create an account on our website using a unique email and password. Avoid using Gmail auto-login or social media accounts (e.g., Facebook, Twitter) for signup.
No, do not change your email or password during the refund process, as this may disrupt the process and lead to complications.
You pay the refunding fee to JoeSupport/JoeChops after receiving the official refund confirmation email from the company, not when the money is credited to your card/PayPal or after selling items. This ensures you only pay the 20% fee (minimum £150/£200) once the refund is confirmed, protecting you from any risk of being scammed.
Payment is due within 48 hours of receiving the refund confirmation email. Late payments incur an additional 5% fee.
PayPal is reserved for larger future refunds. For regular payments, use Debit Card, Mastercard, Visa, or Credit Card.
Do not open, use, or sell items until you receive the official refund confirmation email.
If the refund fails, your deposit will be returned, subject to the store’s policies. However, refund failure is a known possibility.
Assistance with returns may be provided but is not guaranteed. It depends on the specific circumstances and store policies.
Your account may be blocked, deleted, or terminated as a result of the refund process.
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